Projects
Service Provider AT
Role: Scrum Master of an agile Team that was focused on finding new automation potentials in order to elevate customer experience (customer journey) within the provider product portfolio. Every process we propose and design will be automated through camunda (BPMN) and analysed by celonis (DataMining)
Banking AT
Requirement Engineering, Business Analyst for Migration and Integration of new features of a Banking Portal. Leading a Team of Developers to migrate and operate a existing banking portal for more than 5 countries.
Retail AT
Technical lead in driving Marketing Data into Sales growth. Giving recommandations to the supply chain based on customer traffic and weather conditions.
Insurance DE
Role: Scrum Master of an agile Team that focused on offering patient data of various Insurance companies to display them in a safe way for every insurered person. Zero trust was our Mantra.
Banking CH
Mit Flowable (Automatisierung von Geschäftsprozessen) eine Integration eines digitalen Onboarding-Prozesses für einen Partner der Bank, redesigend und mit Bankinternen Abteilungen inklusive Application Security und Anbindung umgesetzt (BPMN und CMMN).
Healthcare CH (2016)
First Digital Onboarding in Healthcare with Indoor Navigation. From Customer Journey Design including Coding of Backend and Mobile App. Contactless Petientmanagement Application.